Normal in Norfolk?
I once worked in a company where the toilet was vandalised by a member of staff.
Many employers [including local employers] claim to be an “employer of choice” or aim to be a “great place to work” but few organisations make any attempt to measure what their employees really think, and if issues were addressed would improve employee engagement and make them want to go the extra mile.
Where employees are feeling negative about their employer and issues are not addressed the future is not orange.
Research shows that if employees are really engaged they are likely to be more committed and more productive at work. This translates to improved company performance; better customer service; a more flexible workforce; more cooperative and willing employees; and evidence shows that this ultimately means improved sales and profitability. It is a “silver bullet or magic bullet”.
Employee Engagement Surveys can help by producing anonymised data, [so people will be honest] and it lets management know whether there are any workplace issues. However, these surveys are often carried out infrequently, which means that employees lose confidence in the process and can even have a negative impact.
Recently I came across an employee survey tool which is a bit different in that it is quick to complete and is carried out every three months. The survey data can then be analysed, and employers are encouraged to produce an action plan which is implemented over three months. Staff see that something is happening, their feedback is being taken seriously and the company can measure improvements, which translate into improved productivity and improved work performance.
Uptech-IT in Kings Lynn have recently looked at the tool and are keen to pilot it with their own staff. Guy Pyle, Director of Uptech-IT commented; “We are keen on benchmarking our company against best practices and using this tool will really help us assess how engaged our own staff are, and I think will be useful for some of our clients too."
Get in touch for a free demo and free first survey.