When Peter Lawrence was made redundant, he decided to start his own business in King’s Lynn. Human Capital Department provides HR advice and support to other SMEs as well as larger businesses.
Since its launch in early 2016, the business has gone from strength to strength, and Peter was joined by Rod Lee in June 2016. Now with a network of associates who work with them as consultants, Human Capital Department is cementing its reputation as a known and trusted business with specialist expertise.
Having won the ‘Innovator of the Year’ King’s Lynn Mayor’s Business Award in March 2017, Human Capital Department has even more to celebrate as it looks towards an exciting future.
We spoke to Peter about the growth of Human Capital Department, and their recent award win.
Tell us more about what Human Capital Department offers
We support businesses with a variety of HR related issues, including managing difficult employees, and implementing transformational change. Human Capital Department provides a compelling offer to clients. We aim to exceed the expectations of our clients, which we hope will lead to repeat business and new referrals.
When did your business launch?
After attending free workshops with Nwes to gain business skills that would complement my industry expertise, I launched Human Capital Department in January 2016 and became a virtual tenant through the King’s Lynn Innovation Centre (KLIC) – Nwes’ flagship business centre in West Norfolk.
How has KLIC supported you and your business?
With a telephone and post handling service, KLIC has provided Human Capital Department with the perfect platform for business growth, and we are hoping to take on an office unit within KLIC in the near future.
KLIC also gives us a link to a thriving business community – including the opportunity to attend events and seminars at the centre. Moving into KLIC in the future would allow us to recruit another member of staff, possibly an apprentice, and also would provide an excellent working environment and superb impression to our clients.
Nwes has been a tremendous help; developing our business plan providing on-going mentoring and coaching support, helping with application for a business loan, and through attending some excellent short training courses, which were free.
Once the business model in proven, we hope to establish a number of franchise regional offices in both the UK and Middle East, and establishing Human Capital Department as a recognised and well thought of brand in HR Consulting.
What are your highlights to date?
The icing on the cake has been the recent ‘Innovator of the Year’ King’s Lynn Mayor’s Business Award, presented at a ceremony at King’s Lynn Corn Exchange on March 3 2017.
It was great to be nominated for the Mayor’s Award for Business Innovation. Our submission was based on both product innovation – development of tailored solutions to clients – as well as marketing innovation.
The award has resulted in a lot of positive publicity and a buzz in the business community – gradually the company name is becoming known. A new client signed up to our retained service yesterday – he had heard of us through winning the award.